Last Updated: 25 April 2026
Website: www.helalearn.com
Brand Name: Helaela

1. Overview

• Our goal is to create a happy, thriving learning community.
• If you are not satisfied with your purchase, we don’t want to force you to keep it.
• Refunds are available within 30 days of purchase for digital downloads and courses.
   

2. Eligibility

• Refund requests must be submitted within 30 days of purchase.
• Requests can be made via our contact form or by emailing support@helaela.com
• Refunds are not available for gift cards or promotional items.
   

3. Conditions

• Refunds may be declined if more than 25% of a course’s downloadable material has been accessed.
• We reserve the right to refuse refunds in cases of misuse or “wardrobing” (using most of the content with the intent to return).
   

4. Process

• Submit your refund request within 30 days.
• We will review your request and notify you of approval or denial.
• Approved refunds will be processed back to your original payment method within 5-7 days.
   

5. Exchanges

• We do not offer exchanges for digital products.
• If a course or download is defective or inaccessible due to technical issues, we will provide support or issue a refund.
   

6. Contact

For questions or to initiate a refund request:

Website: www.helalearn.com

Email: support@helaela.com

Phone: 7358519015